Human-AI Synergy in Retail

Human-AI Synergy in Retail

Using Human-AI partnership for Improving customer experience and business processes in the retail industry

Loss Prevention in Retail using Computer Vision…

Items left on the bottom of the shopping cart during checkout is a major source of revenue loss for retailers. Our work addresses this problem with a Deep Learning Solution using TensorFlow, Visual Geometry Group and Convolutional Neural Network to enable tighter shrink control

Price Optimization… 

Price Optimization has direct impact on revenue and profitability. Our engine uses predictive analytics and the concept of product price elasticity based on product segments across geography, stores, demand, etc. to recommend prices for maximizing profit.

Markdown Solution Analytics…

The Markdown optimization solution empowers retailers to plan, optimize and execute profitable markdown decisions for short and long lifecycle merchandise. Our solution is built using Machine Learning algorithms to predict optimum markdowns for retailers.

Our Chatbot is your customers fashion advisor…

DFH developed a smart Chatbot made available in Facebook messenger which could double-up as your online fashion advisor. The ‘Style BOT’ is capable of text, voice and visual search and builds fashion profile based on customer engagements.

Contactless Checkout…

Contactless checkout is an out of the box self-service solution that helps retailers to shorten the checkout time for their consumers, and enhance the overall in-store shopping experience. DFH has built a Deep Learning Solution to detect SKU instances using TensorFlow for object detection.

Automated E-Mail classification…

Retailers receive a high volume of e-mails from suppliers and need to classify e-mail based on their content. Our work has developed a solution which automatically categorizes e-mail using Natural Language Understanding to help communications team track incidents and maintain their Service Level Agreements.

Unified Customer Experience Management Suite…

Customer Insight is a key component to success for any enterprise. By providing an Omni-Channel listening platform which crawls data from multiple sources like Twitter, Facebook, etc. and categorizes feedback across various contexts and sentiments using Deep Learning and Natural Language Processing.